consumer rights

201 results tagged consumer rights:

The new way to fly with your pet in Australia

Virgin launches $149 pet flights, Kmart breaches privacy rules, and the older Aussies who refuse to hang up their work boots. Here are five things you may have missed this week.

Cashrewards members need to move fast after app closes

Australian cashback platform Cashrewards has announced that it's closing its doors - effective immediately. So what does this mean for members?

Why ASIC is suddenly ramping up its investigations

After copping heat during the banking royal commission, ASIC has ramped up its efforts, with investigations up nearly 50% in a year in a push to restore accountability.

The best banks for customer service and scam protection

Banking isn't just about rates anymore. From scam protection to customer service, here's how nine Australian banks stack up.

‘Coffee will cost more’: the truth about the surcharge ban

Scrapping card fees could save Aussies $1.2 billion a year, but small businesses warn it may just push up prices instead.

Qantas cancels flights at double the rate of Jetstar and Virgin

Qantas cancels flights at double the rate of Virgin and Jetstar, and BNPL applications surge in run-up to Afterpay Day. Here are five things you may have missed this week.

‘Shame’: Pressure mounts on CBA to repay $270m in fees

The Commonwealth Bank is facing growing public backlash over its refusal to repay $270 million in fees it charged to low-income customers between 2019 and 2024.

How to make sense of your energy bills and save

Do tariffs, usage rates and fees blur together when you read your electricity statement? Saving on energy costs could be as simple as getting to know your bill better.

Consumer Finance Awards 2025: Bank of the Year – Customer Service

Customer service tailored to meet each customer's individual needs is a key strength of Newcastle Permanent, winner of Bank of the Year - Customer Service.

Australia’s dodgiest tax deductions

Are haircuts and gym memberships tax deductible? No, but that didn't stop these Aussies from making some dodgy claims at tax time.
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