consumer rights

201 results tagged consumer rights:

When the people you pay to manage your SMSF can’t be trusted

Paying professionals to help manage your SMSF can cost you in the long run, especially when those so-called experts turn out to be anything but. When the fourth-largest super advisory firm in Australia started running its own investments, the fallout for clients was catastrophic.

A loophole means investors can’t complain about ‘Ponzi scheme’

Mayfair 101 investors whose life savings were frozen amid ASIC proceedings cannot lodge their objections with the Australian Financial Complaints Authority.

The biggest rip-offs in retirement and how to avoid them

From online scams to family members who feel entitled to your savings, these are the biggest scams affecting retirees.

The companies charging Aussies for refunds they are owed

First they were ripped off by banks and insurers. Now Aussies entitled to refunds are being targeted by companies promising to get them a refund - for a fee.

CommSec admits to overcharging customers $4.3 million in fees

ASIC is taking CommSec to court for overcharging customers on 120,933 occasions totalling $4,352,194 between August 2010 and February 2020.

Consumer groups slam changes to lending laws

Australians will be exploited by predatory lending practices if the government goes ahead with its plan to relax lending laws next month, say consumer advocates.

CBA overcharged customers $2.2 million in interest

CBA charged customers a higher rate of interest than what they had been advised, the Federal Court has found. And it happened 12,000 times.

40,000 Aussies join class action over rip-off power bills

More than 40,000 people have joined a class action lawsuit against two energy providers they say deliberately hiked power bills for customers.

Neobank Xinja pulls out of Australia just a year after launching

Xinja has announced it will close its transaction and savings account product, return money to customers and hand back its banking license.

Let them have pets: Why landlords shouldn’t be so ruff on good tenants

An investment property without a tenant is virtually worthless, so why can't a tenant put have a pet? Or put up artwork? It's time for landlords to be flexible.
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